Discover Nature Holidays - Payments and Privacy Policy

Payments Policy

  1. Booking Confirmation:
    • All bookings must be confirmed with a deposit.
    • The deposit amount and payment deadlines will be specified at the time of booking.
  2. Payment Methods:
    • We accept major credit cards, debit cards, and bank transfers.
    • Payment details will be provided upon booking confirmation.
  3. Payment Schedule:
    • The remaining balance must be paid by the specified deadline.
    • Failure to pay the balance on time may result in cancellation of the booking and forfeiture of the deposit.
  4. Cancellation Policy:
    • Cancellations made more than 30 days before the trip start date will receive a full refund minus the deposit.
    • Cancellations made 30 to 15 days before the trip start date will receive a 50% refund.
    • Cancellations made less than 15 days before the trip start date are non-refundable.
  5. Refund Policy:
    • Refunds will be processed within 10 business days of the cancellation.
    • Refunds will be issued to the original payment method used at the time of booking.
  6. Changes to Bookings:
    • Any changes to bookings must be requested at least 15 days before the trip start date.
    • We will do our best to accommodate changes, but they are subject to availability and may incur additional charges.

Privacy Policy

  1. Information Collection:
    • We collect personal information necessary for booking and providing our services, including name, contact information, and payment details.
  2. Use of Information:
    • Personal information is used to process bookings, provide customer support, and send trip-related communications.
    • We may also use your information to improve our services and for marketing purposes, with your consent.
  3. Information Sharing:
    • We do not share your personal information with third parties except as necessary to provide our services (e.g., sharing your details with accommodations or activity providers).
    • We may disclose your information if required by law or to protect our rights and property.
  4. Data Security:
    • We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
    • Payment information is processed securely through trusted payment gateways.
  5. Your Rights:
    • You have the right to access, correct, or delete your personal information.
    • You can opt-out of marketing communications at any time by contacting us.
  6. Cookies and Tracking:
    • Our website uses cookies and similar technologies to enhance your browsing experience and gather usage data.
    • You can manage your cookie preferences through your browser settings.
  7. Policy Updates:
    • We may update this policy from time to time. Any changes will be posted on our website with the updated date.
  8. Contact Us:
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